Senior Manager, Product, Product Management, ICE Mortgage TechnologyAmy Cross is the Senior Project Manager of Encompass and Encompass Platform, and most recently Developer Connect, for Ellie Mae. Before joining the mortgage industry, Amy was a software engineer working in telecommunications and infectious disease diagnostics systems. During her over twenty year mortgage industry career, she’s worked in all areas of the mortgage process, helping some of the largest banks in the country deliver innovative solutions for retail originations, wholesale acquisition, correspondent lending and purchasing, and Secondary Marketing. During the aftermath of the mortgage crisis, she worked with the GSEs and servicing clients to help clients remain in their homes through qualifying them for products from deeds in lieu of foreclosure, short sales, HAMP and other modification programs. As part of Ellie Mae, Amy and her team are responsible for adding unique and innovative new product and compliance updates to the Encompass Platform, most recently with the implementation of both the new dynamic HELOC and URLA projects.