Program Director, TD Bank
Jorge Loescher-Velazquez, Program Director for TD Bank in the Shared Services and Delivery Team and I have been working for TD Bank for 2 Years, my job entails that I oversee the vendor relationship of TD Bank with Ellie Mae/Ice Technologies. I work with hand in hand with our Mortgage Operations team to ensure that our TD Bank Mortgage Strategy focuses around utilizing our mortgage origination platform to its fullest extent and if there are additional products, vendors that work with the Encompass platform that we evaluate the tools to ensure they help us in our day to day operations. I also oversee any product issue escalations with our premier tech support team and our account management team. I rely heavily with our account management team to utilize their knowledge power about the vendors in the mortgage marketplace and who does good work out there and who their other clients (of similar size) use and if they recommend the vendors or not. I previously worked for Ellie Mae in the professional services organization assisting new clients on implementing the Encompass product as well as I was an admin for a community bank for many years and helped to implement, configure and maintain our mortgage operations within Encompass. I have worked in the banking & mortgage industry for over 15 years doing everything from Originating, Processing, Underwriting, Closing to overseeing operations and working hand in hand with compliance.