Karen Whitcomb

Director, Professional Services, ICE Mortgage Technology

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Karen Whitcomb is a Mortgage Banker by trade and geek by nature. With over 40 years of working in Mortgage Banking and Technology, Karen has extensive experience serving customers in both business to business and direct to consumer. She has a deep background in managing and auditing regulatory and company compliance, in addition to managing lending operations. Skilled in the use of mortgage technology, Karen possesses a deep knowledge base in workflow automation and next generation technologies.

Over the course of her career, Karen has seen it all and spent a good portion of her career helping people to scale their business. Currently, Karen serves as Professional Services director at ICE, partnering with lenders to design and facilitate enhancements to their lending processes. As a key leader within the ICE Professional Services team, Karen is instrumental in helping lenders to drive process improvements and loan quality, while also working with lenders to improve operational efficiencies and lower overall costs. Karen resides in Northern California, and when she isn’t geeking out over mortgage technology she enjoys spending time with her husband, Vern and fur baby, Peanut.